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We’re Sandy & Phil — American-born, Italy-based, and proud to call Tuscany home.
As full-time residents and longtime hospitality professionals, we created Total Tuscany to share the life we love: slow travel, unforgettable meals, deep cultural traditions, and meaningful connection.
Our guests don’t simply book a trip — they begin a relationship with us that often starts months (or even years) before they arrive. Every journey is personal, thoughtfully curated, and built on trust. By the time you get here, you already feel like a friend — and when you leave, you’re part of the family.
We had the honor of running the #1 Bed & Breakfast in Montepulciano for five consecutive years on TripAdvisor, were featured on CBS Sunday Morning with Jane Pauley, and have been Rick Steves–recommended since 2019.
Since 2021, we’ve proudly held TripAdvisor’s Best of the Best award — thanks to the incredible guests who’ve experienced this journey with us and shared their stories.
Our Work Today
Today, our work spans multiple regions of Italy, with a focus on curated, high-touch experiences designed with the same care and philosophy that built Total Tuscany.
Our signature offerings include:
• Total Tuscany
• Ultimate Umbria
• Amalfi Coast Retreats
Alongside these hosted experiences, we design private, custom journeys throughout Italy — including Tuscany, Umbria, Florence, Venice, Rome, Sicily, and the Amalfi Coast.
Over the past decade, we’ve built lasting relationships with some of Italy’s most trusted boutique hotels, artisan winemakers, chefs, guides, and local partners — allowing us to create seamless, deeply personal experiences across the country.
Whether you join one of our curated retreats or travel privately, everything is designed with intention — so you can simply arrive and experience Italy the way it was meant to be.
Italy, beautifully experienced.
Until next time,
Sandy, Phil & Maverick 🐾
We were recently featured in Travel Weekly’s World of Luxury, as part of a conversation on Italy’s emerging destinations and the evolving definition of luxury travel.
The piece reflects a shift away from traditional tourism toward more meaningful, immersive experiences — rooted in culture, connection, and access to places most travelers never see.
This philosophy has always guided our work — from Tuscany to Umbria and across Italy — where we design journeys shaped by local relationships, deep knowledge, and a more personal way of experiencing the country.
For us, true luxury is not defined by excess — but by access.
Since 2019, we have been featured annually in several of Rick Steves’ Italy guidebooks, including Italy, Florence & Tuscany, and Hill Towns. This recognition reflects the style of travel we’ve always believed in — personal, place-rooted, and guided by genuine relationships rather than trends.
Our story began with Relais Ortaglia, where we had the privilege of welcoming guests from around the world and building a reputation for thoughtful hospitality, deep local connection, and unforgettable experiences. That chapter laid the foundation for everything we do today.
Over time, our vision naturally evolved beyond a single property. We wanted to spend more time with our guests, share more of Italy, and create experiences that were immersive, flexible, and deeply personal — not limited by four walls.
That evolution became Total Tuscany — and, today, a collection of curated experiences across Italy, including Ultimate Umbria and our Amalfi Coast retreats.
Through our hosted retreats, private journeys, and boutique stays, we design all-inclusive luxury experiences across Tuscany, Umbria, and beyond — centered on food, wine, culture, and connection. We partner with exceptional boutique hotels, private villas, and trusted local hosts — many of whom are longtime friends and collaborators who share our standards of warmth, quality, and integrity.
As full-time residents of Italy, Sandy and Phil Ferretti have cultivated deep ties within the local community. The farmers, winemakers, chefs, guides, and artisans we introduce you to are people we know personally — forming a trusted, living network rooted in authenticity and shared values.
Today, our work comes together through a small collection of hosted experiences and privately curated journeys, each designed with intention, care, and a deep respect for place.
While our past continues to be recognized in Rick Steves’ guidebooks, our focus is firmly on the present — creating unforgettable journeys that go beyond accommodations and into the heart of Italian life.
Join us for an experience filled with beauty, depth, laughter, and memories that last a lifetime.
This is Italy as we live it — and we can’t wait to share it with you.

Sandy Ferretti serves as co-moderator of Italy Trip Reports and Travel Planning, a private community of more than 20,000 travelers sharing real-world Italy experiences. Through this network, she maintains a close pulse on evolving travel trends, regional nuances, and on-the-ground logistics across Italy.
This ongoing dialogue with travelers allows her to anticipate needs before clients even articulate them — refining each itinerary with insight drawn not only from personal expertise, but from thousands of lived journeys across the country.
SANDRA LAUREN FERRETTI - TOTAL TUSCANY CONCIERGE
P.IVA 01602500520 Codice Fiscale FRRSDR71E61Z404A | STRADA PER PIENZA - MONTEPULCIANO (SI) 53045 SANDY@TOTAL-TUSCANY.COM
Sandy +39 391 163 9887 Cell
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Registered Italian sole proprietorship operating under Partita IVA 01602500520
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